Stuck at stage 1... er, how do I do that?
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#12
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Posted 05 February 2012 - 06:08 PM
Set a static IP on the PC itself in network settings and use MAC addressing within the router to assign that same static IP address to the PC when it sees that MAC address.
Daron Brewood
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#13
Bewlay Brother
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Posted 05 February 2012 - 06:26 PM
NeilM - followed the instructions on the two web links you mentioned... I think I have configured it all up... do I need to go through all this with the other remote p.c. or should it work with just mine done?
#14
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Posted 05 February 2012 - 06:53 PM
If the remote request is coming from the other PC it should be OK.
#15
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Posted 05 February 2012 - 09:02 PM
Strangely has worked the opposite way - works only if I request assistance from her but reports DNS error when she tries to initiate remote assistance from me... looks like am going to have to faff around with static IP setting and port forwarding on her system which will require me to physically go to her pc. Going on memory her router is not very good and certainly the router's firewall was factory set as non-user changeable so hopefully it will still allow the port forwarding...
#16
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Posted 06 February 2012 - 06:50 AM
At least it's working to some extent!
#17
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Posted 06 February 2012 - 07:17 AM
Plus a bit of Googling normally results in turning up an Admin password for most routers so fingers you should be able to get in and tweak.
Daron Brewood
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#18
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Posted 12 February 2012 - 12:18 AM
Fixed (was able to tweak connection and router settings of my mother's pc and now works).
#19
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Posted 12 February 2012 - 12:25 AM
Excellent news!! 
#20
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Posted 12 February 2012 - 12:13 PM
Good news, glad you got there in the end!
Daron Brewood
C.E.O. www.smartphonegurus.com
Windows Phone 7 Expert
Phones: Sensation XE, Sensation XL, iPhone 4, Desire S, Mozart, HD7, Galaxy SII
C.E.O. www.smartphonegurus.com
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