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Guest Sphinx88

Won't Open When Phone Is Plugged In

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When I plug in my phone, the app won't open. If it had been open, it closes. How do I fix this issues or does it need an update?

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Is it happening every time you plug in your phone? Is the app tile becoming inactive, or you still can see the loading screen?

 

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The tile is inactive and every time I click on the app nothing happens. This is happening to me and I've tried resetting me phone

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It's a Windows backup issue. Please go to your phone settings / backup, create a backup copy manually and wait till it completes. We'll make some workaround in the update for Win 10.

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