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neilm

Interesting item on BBC Click today (2/12/17)

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neilm

I always watch BBC Click before leaving for work on a Saturday!

This morning there was an interesting item about a new app about to be rolled out by London Midland Railway aimed at offering disabled passengers assistance in real time, rather than needing to request help 24hrs in advance. The app enables a user to request assistance, and the request passes to staff at the station who can then interact with the passenger by voice or text. There is also a map visible to both parties showing both their positions in real time, and the railway staff can see the customer details and a photo to ease identification. 

Although interesting in its own right as a genuinely useful innovation (which they hope to roll out to the whole rail network by mid 2018) what caught my eye was the the manager demonstrating the system was using a Lumia phone, and the development app was running on Windows 10 Mobile! Hopefully this will be cross platform, but good to see some app development on this much maligned platform (no pun intended!)

Incidentally, the company providing the App is called TransReport and they have a range of applications to assist rail travelers developed in conjunction with a specialist team within London Midland tasked to use technology in innovative ways. 

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The Guru

Good to see that Windows Phone is not completely dead yet :)

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Michael_Mcr

That sounds promising.

I do catch BBC Click from time to time, on the late night BBC World News TV program, but hadn't seen this episode.

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